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Your Dynamics CRM organization uses the interactive service hub. You need to identify which security role must be assigned to you before you can create a new interactive dashboard. What are two possible security roles that will achieve the goal? Each correct answer presents a complete solution.
A. Activity Feeds
B. System Administrator
C. System Customizer
D. Customer Service Manager
Answer: C
You plan to create a service activity. You need to identify which resources can be added to the service activity. What are two possible resources that you can add to the service activity? Each correct answer presents a complete solution,
A. a user
B. a territory
C. a business unit
D. a facility
Answer: A
You need to ensure that all of the resources for a scheduling activity are from the same site. What should you use?
A. a selection rule
B. a resource group
C. a service level agreement (SLA)
D. a field security profile
Answer: C
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